What to do in an Emergency

If Your Home Has Flooded…

  • Report any flooding to the City of Mentor’s Engineering Department at (440) 974-5785.
  • Prevent mold by removing wet contents immediately.
  • Wear gloves and boots to clean and disinfect. Wet items should be cleaned with a pine-oil cleanser and bleach, dried, and monitored for any fungal growth and odors. If using bleach make sure the area is well ventilated.
  • Residents who experience sewer back-up problems, should contact the Lake County Sanitary Sewer Department at (440) 350-2070; also alert Mentor’s Engineering Department so these issues can be monitored.

For more tips on how to clean-up after a flood, visit the Center for Disease Control’s website.

Flooded Streets
Do not drive or walk onto flooded roads or sidewalks. Because of the force of the water, most vehicles will lose contact with the road in just six inches of water and can be swept away in 18 to 24 inches of water. Remember, when approaching a flooded roadway or sidewalk … Turn Around, Don’t Drown!

Emergency Generator Safety

  • Never use a generator indoors.
  • Make sure a generator has adequate ventilation.
  • Do not place a generator near doors, windows, and vents that could allow CO to enter and build up in occupied spaces.
  • If you are using a generator and experience dizziness, headaches, nausea, or tiredness get to fresh air immediately and seek medical attention, as these are all symptoms of CO poisoning.

Avoid Downed Wires

  • Never touch a downed wire. Assume that all downed wires are live and avoid them.
  • If you notice any downed wires in your neighborhood, call the Mentor Fire Department at (440) 255-1234 or in an emergency — call 9-1-1.


Three Steps to Preparedness

Being prepared for emergencies is crucial at home, school, work and in the community. The American Red Cross recommends:

1. Get a Kit

Store at least three days of food, water and supplies in your family’s easy-to-carry preparedness kit. Keep extra supplies on hand in case you cannot leave the affected area.

Keep your kit where it is easily accessible.

Remember to check your kit every six months and replace expired or outdated items.

2. Make a Plan

Planning ahead will help you have the best possible response to a disaster.

3. Be Informed

There are three key parts to becoming informed: Get Info — Know Your Region — Action Steps

The Red Cross offers many courses throughout the year to meet the needs of the community. Each is designed to teach people how to keep themselves and their families safer and how to respond in case of an emergency.