The Mentor Channel

Attention Time Warner Customers

Time Warner is changing how you watch The Mentor Channel 12.

Effective on or about May 6, 2014, older television sets will not carry Channel 12 without additional digital equipment.

Please note: you do not need to take action if all of your TVs are connected to a digital set-top box. Also, most High Definition televisions have internal digital tuners that will be able to view The Mentor Channel without additional equipment on channel 96.12.

If you want to view The Mentor Channel 12 on an older set that is not currently connected to digital cable equipment, you may request a Digital Adapter and remote control from Time Warner. These units will be free of charge through September 30, 2015. Beginning October 1, 2015, each of those Digital Adapters will cost $1.50 a month. Units must be ordered before July 28, 2014.

Order online at or call (855) 286-1736 to talk to a Time Warner Customer Care Representative.

Communications is Key

The City of Mentor is committed to maintaining open and mutual lines of communication with its residents, businesses, and other members of the community. Main sources of communication include the city website, the community newsletter, Facebook, Mentor Radio 1620 and the city’s Government Access Channel carried on channel 12 over the Time Warner cable system.

In 1990, the Public Information Office developed a television channel to enhance communications. Television provides an easily accessible, informative and entertaining medium. Originally called “Mentor Community Television,” the name was changed after residents were overheard referring to the station as simply, “The Mentor Channel.” It has since become the ONE place for finding out what’s happening in Mentor.

You’re watching The Mentor Channel Live!

MCTV 12 provides residents with information they can’t get anywhere else – beginning with award-winning programs like Around Town, Take Pride in America, Mentor: The First 200 Years, The History of Wildwood and many more. City Council Meetings, Planning Commission Meetings and dozens of community and entertainment-related programs are cablecast over the Time Warner cable system to viewers in Mentor on channel 12 and AT&T U-verse on channel 99. Programming enables the city to visually relate information and important facts to residents about municipal services, like snow plowing, fire safety, the building permit process, recreational activities and many more topics. Over the years, The Mentor Channel has become the local link for our community. It has been recognized locally, regionally and nationally for excellence in community programming. For more information call (440) 974-5794 or e-mail us at

MCTV is part of the Public Information Office, which is a function within the City Manager’s Office. Staff is responsible for a broad spectrum of programs to inform and engage residents in city-sponsored community activities and to ensure media access to city and tourist-related information and services. Staff also oversees media relations, advertising, special publications, and the city’s website.

Types of Programming

The Mentor Channel provides gavel-to-gavel coverage of all regularly scheduled City Council Meetings, which are broadcast live on the first and third Tuesday of the month and repeated numerous times over the following seven days. Gavel-to-gavel live coverage of Mentor Municipal Planning Commission meetings is also provided. These meetings are also rebroadcast on Channel 12 during the following week for expanded coverage. If you miss a program or meeting,  we’ve archived programs in Video On Demand, so you can watch any program, any time.

Other programs include Around Town: coverage of special events that impact the Mentor community; history productions; bulletin board announcements promoting city-sponsored events, employment opportunities, city codes, meeting agendas and announcements, emergency information related to public safety and health and other information that directly benefits Mentor residents. Check out our on-line Program Guide to see what’s playing this week.

Program Guide week of August 18, 2014

Video On Demand

The Mentor Channel has long been known for producing programs that are award-winning, entertaining and informative. Many residents know that it’s the best source for finding out what’s going on in Mentor. Because we realize that people are busier than ever, we archive our programs so you can watch any program, any time, by simply selecting the button to the right.