Employment Opportunities

Employment Opportunities2019-09-11T14:08:32+00:00


The City of Mentor employs over 500 individuals in full and part-time positions. We offer competitive salaries and a comprehensive benefits program for full-time employees.  EOE/ADA


The ideal candidate for this position has a passion for customer service and enjoys working closely with business professionals as an expert technical consultant. You have an unrelenting passion for excellence and improvement both personally and professionally. You enjoy working with people and have a friendly and engaging personality. You just also happen to be a highly skilled technologist. You always bring your A-game and have a low tolerance for slackers. When someone tells you that you can’t do something, your goal is to find a way to make it happen. And despite this competitive nature, you are pleasant to work with and willing to help others succeed. You feel the need to get the job done efficiently, thoroughly, on schedule, driving it to a positive and satisfactory conclusion. You love to solve problems and understand that technology serves people.


  • Provide telephone/remote and on-site troubleshooting, training and tech support to end users
  • Perform software installs and updates
  • Maintain accurate client network documentation
  • Set up and configure PCs, printers, mobile devices, peripherals and networking equipment
  • Assist senior Engineers with network deployment projects
  • Troubleshooting sometimes complex technical issues

Job Requirements:

  • Experience providing desktop technical support to end users in a business environment
  • MCP or MCTS, A+ certification favored, but not required
  • Excellent PC and Windows troubleshooting skills
  • Tenacity and a desire to solve complex problems
  • Strong skills and understanding of Microsoft Office applications
  • Solid skills and understanding of other common business applications
  • Strong understanding of network topology and of network configuration at the desktop level
  • Solid PC hardware, software and Windows operating system knowledge- Excellent listening and communication skills
  • Excellent web research skills

This job position demands, and we expect high octane A-team players. This can be a demanding and stressful job at times, but for the right person, it’s ultimately a rewarding career that provides a great deal of variety and offers continuous challenges.

Here’s a short list of the technologies most or all of which you already know how to expertly support:

  • Office 365
  • McAfee Endpoint Protection
  • McAfee UTM appliances
  • Ubiquiti wireless access devices
  • System imaging
  • Cisco UC telephone systems
  • LAN/WAN routing and support
  • Cabling and troubleshooting Desktop PC hardware and software
  • Network printer
  • Anti-virus solutions
  • Current familiarity with all the latest gadgets and technical innovations
  • Kaseya RMM expertise is a significant plus


This is a full-time salaried position conducted primarily Monday-Friday, 8:00 am to 5:00 pm. Forty-hour work weeks are a minimum along with availability for after-hours work, on-call rotations, and occasional weekend projects when requested or required.

The expectation is that you commit the necessary time to get the job and projects done efficiently and in a timely manner.

Required Experience:

  • Windows: 1 year
  • Technical Support: 1 year

Salary: $48,000 – $76,200 Annually

Application deadline end of business day, Friday, 9/20/2019.

We will begin reviewing applications after the posted deadline. NO PHONE CALLS PLEASE.


Enterprise Server and Applications Engineer is responsible for handling the daily operations and administration of the IT server infrastructure. Also performs a wide variety of duties which include, but are not limited to analysis, installation, modification, documentation, maintenance, problem diagnosis, and repair of server and endpoint technology hardware and software. The position also provides hardware and software technical guidance to onsite users.


  • Deploy and troubleshoot applications and solutions
  • Provision and support of MS Windows-based servers
  • Provide technical support to users
  • Support Windows Server 2008-2016 in a highly virtualized VMware ESXi environment Focused on Active Directory, DNS, Group Policies, Kaseya, SCCM
  • Professional experience with SQL and relational databases
  • Administration of the Storage and Backup systems
  • Professional experience with NetApp Storage systems
  • Experience with AWS and Azure backup and DR
  • Professional experience with Dell Equallogic Storage system
  • Support MS Office 365 environment (Exchange Online administration, SharePoint, etc.)
  • Build, manage, and maintain the operating systems and hardware for enterprise computing infrastructure
  • Maintain and understand systems, regulatory requirements, and security interdependencies of the systems
  • Contribute to and maintain security posture across the enterprise in accordance with company policies
  • End-point security, i.e. McAfee
  • Document management
  • Recommend and implement, where possible, automated approaches for server and system administration tasks
  • Monitor and maintain firmware, security patches levels on server and storage components across the enterprise
  • Monitor systems and provide information on system outages, resource issues, security events, and hardware alerts

Required Skills:

Basic to Moderate Experience:

  • Networking: TCP/IP and associated protocols, wired Ethernet, managed switch configuration (IOS a plus), VLANs, WANs
  • Network and information system security
  • Virtualization
  • Provide technical support to end-users

Demonstrated Experience with:

  • Windows domain administration: Active Directory configuration, account management of users and groups, Group Policy administration
  • Office 365 administration
  • Automation via scripting for multiple operating system environments
  • Strong communication and organizational skills as well as technical troubleshooting skills
  • VMware vSphere management

Desired Skills:

  • Proficiency in deploying, maintaining, and troubleshooting ESXi, vSphere, and vCenter
  • Experience with MS Office 365 administration
  • In order to be considered for Senior level applicant must have seven years of professional
  • experience with AD, DC, NetApp Storage systems, and VMware

Educational Requirements:

  • Bachelor’s degree in Computer Science or related field. A combination of education and experience may be considered in lieu of a degree. MCSE certification or MCSA with a minimum of three years experience required.

Experience Requirements:

  • Minimum three years working as a system administrator or equivalent along with knowledge of network and server systems.

Salary: $53,700 – $84,100 Annually

Application deadline end of business day, Friday,  9/20/2019.

We will begin reviewing applications after the posted deadline. NO PHONE CALLS PLEASE.


*Employment applications for the above full-time positions may be submitted online (see instructions to the right of this ad) and should be sent to HRMail1@cityofmentor.com. Or submit applications by mail to the Human Resource Office at the Mentor Municipal Center, 3rd Floor, 8500 Civic Center Blvd., Mentor, Ohio 44060.  EOE/ADA


A temporary employee may work up to 40 hours per week but may not work more than 840 hours annually.

The City of Mentor is accepting applications to fill several vacant seasonal/temporary positions at Black Brook Golf Course to work varying hours from August through October. The positions available are Maintenance Aide, Cashier, and Wait Staff. The hourly pay rate for all positions is $8.55. Wait Staff applicants must be 21 years of age or older and may receive tips. A valid driver’s license and high school diploma/GED are required.

Applications will be accepted until the positions are filled.

*Employment applications for the above Seasonal/Temporary positions may be submitted online (see instructions to the right of this ad) and should be sent to HRMail1@cityofmentor.com. Or submit applications by mail to the Human Resource Office at the Mentor Municipal Center, 3rd Floor, 8500 Civic Center Blvd., Mentor, Ohio 44060.  EOE/ADA


The City of Mentor is seeking a part-time Arena Assistant. Work includes a variety of duties including ice resurfacing and maintenance. Hours of work vary, with weekend and evening hours required. Position will work 28 hours per week. Selected individual must be dependable and able to work independently and as part of a team. Must possess excellent customer service skills, along with organizational and leadership abilities. Rate of pay is $11.29/hr. High school graduation or GED required.

Application deadline on the above position is open until filled.

The City of Mentor Fire Department is accepting applications for the position of part-time firefighter/EMT. Must be a US Citizen or be eligible to legally work in the US, at least 18 years of age, have a valid Ohio Drivers License and High School Diploma or GED. Minimum qualifications include the completion of Ohio Firefighter I and EMT Basic training. Firefighter II, Paramedic training along with some experience is preferred.  Applicants must successfully complete all hiring requirements. Starting rate of pay: $18.14/hr. Other compensation incentives are available.
Applications for part-time firefighters are accepted at all times.

*Employment applications for the above part-time positions may be submitted online (see instructions to the right of this ad) and should be sent to HRMail1@cityofmentor.com. Or submit applications by mail to the Human Resource Office at the Mentor Municipal Center, 3rd Floor, 8500 Civic Center Blvd., Mentor, Ohio 44060.  EOE/ADA

Last Update: 9/11/2019 12:00 pm


  • IT Support Engineer – Applications are being accepted.
  • System Engineer – Applications are being accepted.
  • Custodian (PT) – Applications are being reviewed.
  • Arena Assistant (PT) – Applications are being accepted until position is filled.



Email to: HRMail1@cityofmentor.com

Please note:  Only files with the following extensions are allowed:  PDF, DOC, DOCX, JPEG, JPG. 

  • Applications for employment are accepted only for positions currently  advertised
  • A separate application  is required when applying for more than one position
  • Applications mailed must be postmarked no later than application deadline date.
  • In the “Subject” line of your email, please include your last name, first name and the position 

If you choose to submit an application in person or by mail, simply print and complete the PDF VERSION, and mail or deliver  to:

Human Resource Office
Mentor Municipal Center, 3rd Floor
8500 Civic Center Boulevard
Mentor, Ohio 44060

Minor Labor Laws

The City of Mentor is an equal opportunity employer.