CHRISTMAS TREE DROP OFF SITES
After Christmas, recycle your live tree at a Mentor Park. Drop-off locations include:
Edward R. Walsh Park
7221 Bellflower Road
Eleanor B. Garfield Park
7967 Mentor Avenue
Donald E. Krueger Park
7556 Chillicothe Road
Morton Park
9325 Rosemary Lane
Please remove all decorations and plastic bags. The drop-off locations will be open through January 31, 2026.
YARD WASTE COLLECTION ENDS
The last week for the 2025 yard waste collection program is December 8-12
HOLIDAY CLOSINGS
Mentor City Offices will be closed on Thursday, December 25, 2025, in observance of Christmas Day. City offices will also be closed on Thursday, January 1, 2026, in observance of New Year’s Day.
HOLIDAY TRASH COLLECTION
If a holiday falls on a weekday, service will be conducted the day after your regular pick-up day. If the holiday falls on a weekend, your service will NOT be delayed. There will be ONE DAY DELAY in trash collection for the Christmas and New Year’s holidays this season.
NO STREET PARKING DURING SNOW EMERGENCY
A Snow Emergency is defined as that time when there has been an accumulation of snow, sleet, hail, or ice on any streets or roads. No parking is permitted on any city street during a Snow Emergency. Snow Emergency alerts are posted on cityofmentor.com, Facebook, and X.
KEEP FIRE HYDRANTS CLEAR
Residents and business owners are urged to assist the Fire Department by keeping clear access to their fire hydrants during heavy snowfalls. Shovel around your hydrant and be ready if an emergency occurs.
NO ICE IS SAFE ICE
Mentor has 241 ponds, Lake Erie, and the Lagoons. They are beautiful in the winter but if you walk on the ice, one misstep can be the difference between enjoying the view and fighting for your life. Please stay off the ice this winter.
REPORT POWER OUTAGES
If your power goes out call the Illuminating Company’s Automated Outage Reporting Line at (888) 544-4877. Doing so will allow the Illuminating Company to restore service that much quicker. Please do NOT call 911. Only call 911 to report a crime in progress, or a fire, or if an ambulance is needed.
EMERGENCY ALERTS
The Lake County WENS system provides weather warnings, traffic alerts as well as information specific to the Mentor community. Register for emergency landline, cell phone, text or email alerts at lakeohioalert.com.
HELP PREVENT SEWER BACKUPS
Dispose of FOGs (fats, oils and greases) by allowing them to cool and then placing in the trash instead of pouring down your sink. Hardened FOG can build up, causing unwanted clogs. Contact the Lake County Department of Utilities at (440) 350-2645 or visit lakecountyohio.gov/utilities for more info.
ELECTRIC UTILITY CUSTOMER ASSISTANCE PROGRAMS
There are many programs available to Ohio customers who are having difficulty paying their electric utility bills. First Energy has information on different programs which you may qualify for. Contact The Illuminating Company at (800) 589-3101 or click here.
JOIN THE MENTOR SENIOR CENTER
Become a member of the Mentor Senior Center to participate in programs and use the facility. The cost of membership for Mentor residents 55+ is just $7.00 and $10.00 for nonresidents. The membership period is January through December. There is no cost for a Silver Sneakers Membership. Learn more at mentorseniorcenter.com.
SENIOR SERVICES
The Lake County Council on Aging of Ohio offers a wide array of programs for those 60 and older including information and referral, support services, nutrition services, case management, in-home safety, homemaker services, and much more. For additional information, call (440) 205-8111 or visit lccoa.org.
SAFETY ASSURANCE PROGRAMS
A variety of programs are available for Mentor residents who may require additional care during an emergency including the Fire Department Issued Lock Box Program, Resident Information Address Flag, Well Check Database, Ohio Staying Connected Program, and Lifeline Are You OK Program. Learn more at cityofmentor.com/safety-assurance-programs.
If you have any questions or require additional information, call (440) 974-5765.
THE MENTOR GATEWAY
Those looking to access construction permits & related documents, schedule building inspections, submit applications, and other city services, can now do so through the Mentor Gateway. This new online resource center provides users with 24/7 access from the comfort of their home or office at www.thementorgateway.com.