A variety of programs are available for Mentor residents who may require additional care during an emergency. Please take a moment to compare the different programs to see which one may be right for you.
Lock Box Program
The Lock Box Program enables Fire/EMS/Police personnel to gain access to your home in case you can’t reach your door to open it for them during an emergency. The program provides a secure lock box that can only be accessed by Fire/EMS/Police personnel by using a special key. No tools or drilling required for installation. Simply hang it on your door. One-time fee of $35.00.
Resident Information Address Flag
A notation or “flag” is placed in our Computer Aided 9-1-1 Dispatch System (CAD) to make Mentor Police, Fire and Ambulance aware of any special medical needs, emergency contact information and/or lock box/hidden key information you would like them to be aware of if they are called to your residence in an emergency.
Well Check Database
In the event of a long-term power outage or other large-scale emergency, enrolled residents will be checked on by emergency services personnel by phone first, then in person if unable to be reached by phone. This program is designed for Mentor residents who need electricity for medical needs (i.e. oxygen) and/or for people who are living alone, elderly or disabled and do not have any family or friends to check on them during a large scale emergency or long term power outage. Please note that this is NOT a daily check-in service.
Ohio Staying Connected Program
This service is provided by the Ohio Department of Aging and will provide a daily call, during the same one-hour time period every day, to a qualified Participant in the Program. These will be automated calls. If no one answers the call, the Program will call the Alternate Contact Person, if one has been selected by Participant. If the Program is unable to contact the Participant, or leave a message with Participant’s Alternate Contact Person, the Program will notify Participant’s local non-emergency service.
Any Ohio resident age 60+ who would like to be checked on with a daily phone call can enroll in the service.
These are just a few of the ways of keeping members of our community safe.
Click here to learn more about our Safety Assurance Programs or call (440) 974-5765.