Christmas Tree Drop-Off Sites
After Christmas, recycle your live tree at a Mentor Park. Drop-off locations include:
Edward R. Walsh Park
7221 Bellflower Road
Eleanor B. Garfield Park
7967 Mentor Avenue
Donald E. Krueger Park
7556 Chillicothe Road
Morton Park
9325 Rosemary Lane
Please remove all decorations and plastic bags. The drop-off locations will be open through January 31st.
Yard Waste Collection
The last week for the 2023 yard waste collection program is December 11th through the 15th.
Holiday Closings
Mentor City Offices will be closed on Monday December 25th in observance of Christmas. City offices will also be closed on Monday, January 1st in observance of New Year’s Day.
Holiday Trash Collection
Due to Christmas Day and New Years Day falling on a Monday, there will be a ONE DAY DELAY in trash collection on those weeks.
Garfield NHS Winter Hours
During the winter, free guided tours of the Garfield home are offered on Fridays, Saturdays and Sundays between 10 AM and 5 PM. Reservations are only required for groups of six or more. All others are invited to come in during open hours and be placed on the next available tour. Winter hours will be in effect through Sunday, April 30, 2024.
Emergency Alerts
The Lake County WENS system provides weather warnings, traffic alerts as well as information specific to the Mentor community. Register for emergency landline, cell phone, text or email alerts at www.lakeohioalert.com.
No Parking During Snow Emergency
A Snow Emergency is defined as that time when there has been an accumulation of snow, sleet, hail, or ice on any streets or roads. No parking is permitted on any city street during a Snow Emergency. Snow Emergency alerts are posted on cityofmentor.com, Facebook, and Twitter.
No Ice is Safe Ice
Mentor has 241 ponds, Lake Erie, and the Lagoons. They are beautiful in the winter but if you walk on the ice, one misstep can be the difference between enjoying the view and fighting for your life. Please stay off the ice this winter.
Power Outage – Who Do I Call?
If your power goes out call the Illuminating Company’s Automated Outage Reporting Line at (888) 544-4877. Doing so will allow the Illuminating Company to restore service that much quicker. Please do NOT call 911. Only call 911 to report a crime in progress, or a fire, or if an ambulance is needed.
Electric Utility Customer Assistance Programs
There are many programs available to Ohio customers who are having difficulty paying their electric utility bills. First Energy has information on different programs which you may qualify for. Contact The Illuminating Company at (800) 589-3101 or visit cityofmentor.com/resident-info/electric-utility-customer-assistance-programs/ for details.
Construction Updates
Visit cityofmentor.com/construction for updates on current and upcoming road and stormwater projects. If you have questions regarding any project, please contact our Engineering Department at (440) 974-5785 or email building@cityofmentor.com.
Call for Sponsors
The City of Mentor hosts a number of major and minor events each year including the Mentor Rocks summer concert series, Independence Day, Mentor CityFest, and more. Sponsoring an event is the perfect way to get your business or organization in front of the public – whether you are looking to add to your workforce, promote your product or service, or enhance your brand. Learn more at cityofmentor.com/events.
Senior Services
The Lake County Council on Aging of Ohio offers a wide array of programs for those 60 and older including information and referral, support services, nutrition services, case management, in-home safety, homemaker services, and much more. For additional information, call (440) 205-8111 or visit lccoa.org.
Help Prevent Sewer Backups
Dispose of FOGs (fats, oils and greases) by allowing them to cool and then placing in the trash instead of pouring down your sink. Hardened FOG can build up, causing unwanted clogs. Contact the Lake County Department of Utilities at (440) 350-2645 or visit lakecountyohio.gov/utilities for more info.
Safety Assurance Programs
A variety of programs are available for Mentor residents who may require additional care during an emergency including the Fire Department Issued Lock Box Program, Resident Information Address Flag, Well Check Database, Ohio Staying Connected Program, and Lifeline Are You OK Program. Learn more at cityofmentor.com/safety-assurance-programs. If you have any questions or require additional information, call (440) 974-5765.
The Mentor Gateway
Those looking to access construction permits & related documents, schedule building inspections, submit applications, and other city services, can now do so through the Mentor Gateway. This new online resource center provides users with 24/7 access from the comfort of their home or office at www.thementorgateway.com.