A person pressing a computer keyboard key labeled as "claim".

If you want to open a claim with the City of Mentor for injury or property damage, please download and complete the claims packet and include the required supporting documentation. Once completed and signed, submit the packet:

By Mail:
City of Mentor Finance Department
ATTN: Claims Assistant
8500 Civic Center Blvd.
Mentor, OH 44060

By Email: [email protected]

Please note: If your claim is related to a pothole, the issue must also be reported to the Public Works Department separately to ensure it is properly addressed.