To open a claim with the City of Mentor for injury or property damage, you must complete the Claimant Statement form in its entirety. If filing a claim for property damage, the Claimant Statement Form must be completed by the property or vehicle owner. Your completed form, along with any requested accompanying documentation should be sent to the City of Mentor Finance Department. It is important to note that the City will not begin an investigation until a completed claim form and all necessary accompanying documents are received. Please make certain that your claim form is signed prior to submitting it to the City.
Ohio law provides political subdivisions, including the City of Mentor, with certain immunities from liability in civil actions for injury, death, or loss to person or property allegedly caused by any act or omission of the City or its employees. Your claim therefore will be forwarded to the Department of Law for a legal determination. This process may take several weeks depending on current workload.
Please note that if you have insurance benefits that relate to the nature of your claim, for example, automobile insurance that may cover the damage to your vehicle, Ohio law has a provision that requires in certain cases your insurance benefits be applied to offset the amount of any monetary damages you may be owed. It is therefore strongly recommended that you place your insurance company on notice of your claim, even if you believe you were not at fault.
Please download and complete the claims packet in its entirety and include all required supporting documentation. Once completed and signed, submit the packet to
Submission options:
By Mail:
City of Mentor Finance Department
ATTN: Claims Assistant
8500 Civic Center Blvd.
Mentor, OH 44060
By Email: [email protected]
Please note: If your claim is related to a pothole, the issue must also be reported to the Public Works Department separately to ensure it is properly addressed.