FYI

2023 Yard Waste Collection Program
Mentor’s Yard Waste Collection Program begins April 3rd. Residents can put out up to 12 units of yard waste each week on their regular collection day. A unit is a biodegradable bag or up to 32-gallon reusable container (marked YW) of grass clippings, trimmings twigs and leaves, or bundles of sticks (no more than 4 feet long and 3 inches in diameter). Learn more.

City Tax Assistance
April 18th is the deadline to file City taxes. If you need assistance with your tax form, you may reach the Regional Income Tax Agency (RITA) online or by phone. Walk-in taxpayer assistance offices remain closed at this time. Help is available online at ritaohio.com or by calling 800-860-RITA.

Garage Sales
A permit is not required for a garage sale, but the city does restrict where signs can be placed. Garage sale signs are permitted only on the property where the sale is being held. They may not be posted at the street corner, on tree lawns, or utility poles. Illegally posted signs may be confiscated by city staff without prior notice.

Power Outage
Call the Illuminating Company’s Automated Outage Reporting Line at (888) 544-4877 or online. Doing so will allow the Illuminating Company to track outages and restore service. Please do NOT call the Emergency Dispatchers; the use of 9-1-1 is only to report a crime in progress, or a fire, or if an ambulance is needed.

Street Tree Requirements
Just a reminder that any trees located in the public right-of-way (tree lawn) must be trimmed so they don’t create an obstruction for pedestrians and motorists. Branches that hang over the sidewalk or right-of-way should be kept at 7 feet above a sidewalk, and 14 feet above a public road.

Mentor Rental Inspection Program
The City’s rental inspection program ensures that rental properties are safe, habitable, and assure that properties are maintained in compliance with Mentor’s Property Maintenance Codes. Learn more.

Mentor Safety Assurance Programs
A variety of programs are available for Mentor residents who may require additional care during an emergency. Please take a moment to compare the different programs to see which one may be right for you. If you have any questions or require additional information, call (440) 974-5765 or visit the Safety Assurance Programs page.