Winter is here and with the change of season come questions on programs and services offered by the City of Mentor. Here is some information on some common topics.
CHRISTMAS TREE DROP OFF SITES
You can recycle your live Christmas tree at:
Edward R. Walsh Park
7221 Bellflower Road
Eleanor B. Garfield Park
7967 Mentor Avenue
Donald E. Krueger Park
7556 Chillicothe Road
Morton Park
9325 Rosemary Lane
Please remove all decorations and plastic bags. Drop-off locations will be open through January 31st.
HOLIDAY CLOSINGS
Mentor City Offices will be closed on Wednesday December 25th in observance of Christmas. City offices will also be closed on New Year’s Day, Wednesday, January 1st.
HOLIDAY TRASH COLLECTION
If a holiday falls on a weekday, service will be conducted the day after your regular pick-up day. If the holiday falls on a weekend, your service will NOT be delayed. Applicable holidays are: New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day.
KEEP FIRE HYDRANTS CLEAR
Residents and business owners are urged to assist the Fire Department by keeping clear access to their fire hydrants during heavy snowfalls. Shovel around your hydrant and be ready if an emergency occurs.
NO PARKING DURING SNOW EMERGENCY
A Snow Emergency is defined as that time when there has been an accumulation of snow, sleet, hail, or ice on any streets or roads. No parking is permitted on any city street during a Snow Emergency. Snow Emergency alerts are posted on City of Mentor Facebook, Twitter, as well as through the Mentor App.
JUST DIAL 211
Lifeline is your resource for health and human services available in Mentor. Just call 211 or visit lclifeline.org to find out about available programs.
POWER OUTAGE – WHO DO I CALL?
If your power goes out call the Illuminating Company’s Automated Outage Reporting Line at (888) 544-4877. Doing so will allow the Illuminating Company to restore service that much quicker. Please do NOT call 911. Only call 911 to report a crime in progress, or a fire, or if an ambulance is needed.
JOIN THE MENTOR SENIOR CENTER
Become a member of the Mentor Senior Center to participate in programs and use the facility. The cost of membership for resident Seniors age 55+ is $7.00 (Mentor and Kirtland Hills) and $10.00 for nonresidents seniors. The membership period is January through December. There is no cost for a Silver Sneakers Membership.
ELECTRIC UTILITY CUSTOMER ASSISTANCE PROGRAM
There are many programs available to Ohio customers who are having difficulty paying their electric utility bills. First Energy has information on different programs which you may qualify for. Contact The Illuminating Company at (800) 589-3101 or visit cityofmentor.com and click on the Resident Info menu for details.
RECYCLE RIGHT
One non-recyclable item can spoil an entire batch of otherwise good materials. Visit the Waste Removal & Recycling page on cityofmentor.com to review and download Single Stream Recycling Guidelines.
SENIOR SERVICES
The Lake County Council on Aging of Ohio offers a wide array of programs for those 60 and older including information and referral, support services, nutrition services, case management, in-home safety, homemaker services, and much more. For additional information, call (440) 205-8111 or visit lccoa.org.
NO ICE IS SAFE ICE
Mentor has 241 ponds, Lake Erie, and the Lagoons. They are beautiful in the winter but if you walk on the ice, one misstep can be the difference between enjoying the view and fighting for your life. Please stay off the ice this winter.
HELP PREVENT SEWER BACKUPS
Dispose of FOGs (fats, oils and greases) by allowing them cool and then placing in the trash instead of pouring down your sink. Hardened FOG can build up, causing unwanted clogs. Contact the Lake County Department of Utilities at (440) 350-2645 or visit lakecountyohio.gov/utilities for more info.