UPDATE: The VERIZON issue that was causing call failures to some business landlines has now been fixed.


Verizon users are advised that certain landlines are unreachable at the moment, including those at the city of Mentor municipal offices and the dispatch non-emergency line. 911 is NOT being affected by this outage. If you are experiencing an emergency in the city of Mentor, please dial 911. Do not call 911 if you are not experiencing an emergency.

In there interim, consider using email to contact city offices.

Again, this is only affecting Verizon users.

Additional information will be posted when it becomes available.