Eligible residents and small business owners will be receiving a natural gas enrollment letter for NOPEC in the coming weeks. Letters will begin mailing in mid-April for enrollment into the NOPEC natural gas program for the period […]
Residents are advised that Aqua will begin their annual system flushing beginning Monday, March 24, 2025.
No interruptions in water service will occur as a result of the flushing but customers may notice water […]
The Public Utilities Commission of Ohio PUCO recently announced three in-person public hearings related to First Energy’s rate increase request. Consumers may attend these local public hearings and voice their concerns directly to one of the five Commissioners attending:
In June 2024, PJM Interconnection, which manages the electric grid for 13 states including Ohio, held a capacity auction that resulted in dramatically higher capacity prices. This means higher electric bills for all electric customers in Ohio and the other […]
Income-eligible Ohioans can receive one-time assistance with their home energy bills through March 31, 2025, via the Ohio Department of Development’s Home Energy Assistance Winter Crisis Program, which is managed locally by Lifeline. This program assists Ohioans […]
Angela O’Brien with the Ohio Consumers’ Counsel addressed Mentor City Council as a part of the regularly scheduled January 21, 2025, to discuss a proposed FirstEnergy rate increase. Ms. O’Brien offered information on how residents can […]
A MESSAGE FROM FIRST ENERGY
Crews are working hard to restore service after a powerful storm system swept across our region yesterday, bringing winds of more than 75 miles per hour and knocking out power for 338,200 Illuminating Co. customers. […]