Residents are advised that FirstEnergy has launched their Ohio Smart Meter program. Conversion for affected residents in the city of Mentor is scheduled to begin the week of June 23, 2025.
- Residents who receive a new smart meter should have received a mailed brochure 4-6 weeks prior.
- Two weeks prior, residents will receive a letter regarding the program – including contact information and opt-out data.
- FirstEnergy employees and/or Wellington Contractors will be completing the work. These employees will have badges, vehicles will have company names, and Wellington employees will have brown uniforms.
- Once the meter has been exchanged, a door hanger will be left at the residence.
- If any location repair is needed, a door hanger will be left describing details. This work will be followed by FE and/or contractor. Not at the expense of the resident.
For questions or additional information, visit FirstEnergy’s Ohio Smart Meters page.