According to a representative, Spectrum will be going to an all-digital format beginning the week of August 8th. The transition should be completed by the week of September 9th.

Customers who have been plugging their cable directly into their TV will no longer receive a signal. You will be required to have a digital receiver for every TV or utilize the Spectrum App on ROKU or other smart devices.

If you have any questions regarding this transition, please contact Spectrum customer service at (800) 892-4357.

You can also visit the Mentor Customer Service Office located at 8000 Plaza Boulevard, Mentor, OH 44060.  Office hours are Monday through Saturday from 9 AM to 7 PM, and Sunday from 12 PM – 5 PM.

The Mentor Channel App

Mentor residents are encouraged to download the FREE Mentor Channel App for ROKU, Apple and Android devices. You can watch a live stream of Council and Commission Meetings as well as other content. Click here for download links.